playexchange

playexchange App support

Contact
+91 2725785680

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. This process eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To initiate the process, ensure your internet connection is stable and has a strong signal. If you don't receive the OTP after sending a request, you can try again and contact the app's support system via live chat if needed.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system. This will facilitate the transfer of your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the updated app. Once updated, you can continue playing without any further issues.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other apps. Withdrawals are only possible for the money earned from gaming, and bonus money is not eligible for withdrawal. This means users can only withdraw the funds they've earned through gameplay.

Q2: Is it necessary to do KYC for withdrawal?

You must complete and submit all required KYC details through this app, which includes saving your Aadhar card, UPI, and bank details. This will ensure a smooth process. Please ensure these details are accurately saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay typically only affects the payment processing stage, not the overall service completion time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money is only usable for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. This means you can cash out the profit, but not the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

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